Policies

Please read thoroughly. Booking an appointment means you agree to the current policies listed.

No Children Policy
To maintain a quiet, relaxing environment and for safety reasons, children are not allowed in the salon during appointments.

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Late Arrival Policy
Clients arriving more than 10 minutes late may need to reschedule. Late arrivals may also result in a shortened appointment to respect the next client’s time.

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Cancellation Policy
Cancellations must be made at least 24 hours in advance. Cancellations within 24 hours may result in a fee.

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No-Show Policy
No-shows will be charged 100% of the service. Future appointments may require a deposit or prepayment.

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Reschedule Policy
Rescheduling is allowed with at least 24 hours notice. Last-minute reschedules may be treated as a cancellation.

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Card on File Policy
A card is required to book. Deposits (if used) are non-refundable and go toward your appointment.

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Refund Policy
All services are final sale. No refunds are offered. If there is an issue, please contact me within 48 hours so I can make it right.

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Fill Policy (Lash Extensions)
A fill is considered a fill only if you have at least 40–50% of your lashes remaining. If less than that remains, it will be booked as a full set.

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Sickness Policy
If you are sick (fever, flu symptoms, stomach bug, pink eye, etc.), please reschedule. This protects you, other clients, and the salon environment.

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Payment Policy
Payment is due at the time of service. Accepted forms include card, cash, and any other payment methods you choose.

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Redo / Adjustment Policy
If you experience an issue with your lashes, you must contact me within 48 hours for a complimentary fix. After that timeframe, it will be considered a paid service.

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Service Refusal Policy
For safety and sanitation reasons, I reserve the right to refuse service to anyone showing disrespectful behavior, arriving under the influence, or not following salon policies.

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Aftercare Policy
Client results depend on proper aftercare. If aftercare instructions are not followed, retention issues are not guaranteed.

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Right to Update Policies
Policies may be updated at any time. Booking an appointment means you agree to the current policies listed.